Return Policy

We guarantee your experience with Chocolate Works will be exceptionally sweet! If for any reason, your order does not arrive in perfect condition or you are not completely satisfied with your order, please contact Customer Service at (516) 868-8070 or email Returns@chocolateworks.com within 30 days of receipt for prompt replacement, refund or exchange.

Unfortunately, we are not able to accept returns on custom orders.  If your custom order arrives damaged or incomplete, please notify us immediately at (516) 868-8070 or email Orders@chocolateworks.com and we will correct any issues.

We want your experience at Chocolate Works to be a happy and tasty one!